Responsible Gaming
Gaming Should Be Entertainment
At Pop the Question, we believe online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you find yourself viewing gambling as an income source or a solution to money troubles, it's time to seek support.
Please gamble responsibly and within your means. Set limits, stick to them, and remember that the house always has an edge.
Age Verification
You must be 18 years of age or older to gamble online in New Zealand. If you are under the legal age, please do not participate in online gaming. We take responsible gaming seriously and verify all players meet legal age requirements.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family or friends
- Spending more time or money on gambling than intended
- Feeling anxious or irritable when unable to gamble
- Using gambling to escape problems or negative feelings
- Borrowing money to fund gambling activities
- Neglecting work, study, or personal relationships due to gambling
- Lying about gambling habits or the amount of money spent
- Failed attempts to cut down or stop gambling
- Experiencing financial difficulties due to gambling
If you recognise these signs, please reach out for support immediately.
Self-Help Tools & Features
Most online casinos and gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose over a set period
- Reality Checks: Enable reminders that pop up during gaming sessions to help you stay aware of time and money spent
- Time Limits: Set automatic session timeouts to prevent extended gaming periods
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Account Closure: Close your account if you need to stop gambling entirely
We encourage you to use these tools as part of your responsible gaming strategy.
Support Organisations in New Zealand
If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support:
New Zealand
- Gamblers Anonymous New Zealand
Free support meetings and peer-to-peer help for people struggling with gambling addiction
Website: www.gamblersanonymous.org.nz - Problem Gambling Foundation
Free counselling and support services for problem gambling in New Zealand
Phone: 0800 664 262 (free call)
Website: www.problemgambling.nz - Samaritans New Zealand
24/7 emotional support for anyone in distress
Phone: 1300 (call or text)
Website: www.samaritans.org.nz
International Support (if needed)
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom)
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au
Need Help Now?
If you're struggling with gambling, please know that help is available and recovery is possible. Reach out to one of the support organisations above today. Speaking to someone is a sign of strength, not weakness.
Don't wait — contact a support service today and take the first step towards recovery.